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5/17/2013 1:13:00 PM | Josh Cantrell
By Rachel Noe

Searching for a managed services provider and determining exactly the services your business needs is an easily overwhelming process. There are many options available to you. We have been asked many times what different managed services there are and how an organization might employ them. As an entry in our Q&A series, we take a look at a few of the different managed services options available to you through a provider like Claris.

Managed Computer Support

Let’s say you have the IT hardware but lack the time or technical staff to maintain it. This is a common experience among growing businesses, and is the point where managed computer support comes into the picture. This service ensures that each issue that affects your company’s devices is handled by a competent technician with experience resolving issue. This can also include remote monitoring of computers (and other hardware), which enables your provider to resolve many issues remotely, minimizing the effect on your workday and productivity. 


3/20/2013 4:27:33 PM | Josh Cantrell
“Your password should be 8-10 characters long, have a combination of at least one capital letter, one lowercase letter, a number, and a symbol. Oh, and make it completely random so there’s no possible way you can remember it.” How many times have you heard that when setting up a new account online?
 
Passwords are vital for safeguarding devices, bank accounts, emails, etc. But they can be hard to remember, so we often tend to use the same passwords over and over on multiple accounts. This completely defeats the purpose of a password. To address the password and broader security issue, companies are experimenting with innovative ways to access your devices and accounts. Let’s take a look at where password practices have come from and where password technology is going. 


3/19/2013 1:58:48 PM | Josh Cantrell
China hacking US businesses has been all over the news lately. A report by Mandiant, a security-consulting firm, outlined a deep-dive investigation into where, how and who China was cyber-attacking. And the report has many US businesses watching their backs. Mandiant uncovered that the Chinese government currently has an army working on hacking into private businesses in the U.S. Dan Thompson and Mike Smith from Claris Networks visited local stations in Knoxville and Chattanooga to discuss the security threats to businesses’ information technology. 


1/14/2013 2:36:20 PM | Josh Cantrell
New security flaw in Java could expose your private info to hackers. Since Java is on many computers, and probably yours, this is a pressing security concern that we wanted to make you aware of. Dan Thompson with Claris Networks stopped into FOX43 this morning to discuss what the issue is, who may have it, and what to do to protect yourself. Watch this video to learn the essentials.


10/29/2012 2:07:39 PM |
PrivacyFix is a new web browser extension for Firefox and Chrome that helps you gauge the amount of your personal a website collects from you. On initial setup, PrivacyFix walks through in plain English where the chinks in your online data security armor are, exactly how to fix them, and what the ramifications are if you do/don’t. Sometimes you might decide to not fix certain things in order to maintain that sites’ functionality.


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