By Rachel Noe
Searching for a managed services provider and determining exactly the services your business needs is an easily overwhelming process. There are many options available to you. We have been asked many times what different managed services
there are and how an organization might employ them. As an entry in our Q&A series, we take a look at a few of the different managed services options available to you through a provider like Claris.
Managed Computer Support
Let’s say you have the IT hardware but lack the time or technical staff to maintain it. This is a common experience among growing businesses, and is the point where managed computer support comes into the picture. This service ensures that each issue that affects your company’s devices is handled by a competent technician with experience resolving issue. This can also include remote monitoring of computers (and other hardware), which enables your provider to resolve many issues remotely, minimizing the effect on your workday and productivity.
An annual report by MSPmentor.net
ranked Claris Networks #45 of the top 501 Managed Service Providers in the world. The MSPmentor 501 Global (formerly the MSPmentor Top 100) uses metrics such as managed services recurring revenue growth, network devices managed, end-user devices managed, profitability per employee, etc. This marks Claris’ fifth consecutive year Claris has made the list. Additionally, Claris is the only managed service provider in any of the markets in which we serve (primarily Knoxville, Chattanooga and Nashville) or the entire state of Tennessee to make the list. We are very grateful for the recognition and, as always, thankful to our clients and staff who encourage this company toward excellence daily.
Claris Networks’ Chief Operating Officer Becky Finnegan has been honored on the MSPmentor Top 250, a global ranking of the most influential professionals in the Managed Service Providers industry. Becky’s accomplishments at Claris have been significant, contributing to unprecedented financial and operational excellence.
Her feature in the list reads, “Finnegan’s keen operational and financial aptitude has strategically positioned Claris through a time of immense growth and market saturation. She has led the company through a process of operational standardization, enabling scalable excellence in customer service delivery.”
Inc 5000 Magazine has once again listed Claris Networks as one of the fastest-growing private companies in America, with a three year sales growth rate of 25%. Inc 5000 ranked Claris Networks NO. 4,320 overall. The average growth rate among companies listed is 94%, with the online retail company ideeli topping the list at over 40,000%.
In a national environment of slow economic growth, this East Tennessee Information Technology and cloud computing company is experiencing the opposite. Larry Bodie, CEO, explains, “While Claris is very good at what we do, we are also positioned well. Our services are what businesses want and need right now. Couple that with treating people the way we want to be treated and you have a good recipe for growth with very little attrition.”
You may have heard of William Brown, a Claris Networks employee who gave up riding in cars and grew a very suspicious beard. The following is the true story behind Brown’s undertaking, and will appear in the Amish Times Handwritten Pamphlet within the week.*
Who ever said an Amish lifestyle and a love for technology cannot coexist? William Brown of Knoxville, Tennessee has found inner peace in a new branch of the Amish lifestyle that respects aspects of traditional practices while embracing certain emerging technologies. What’s more, Brown has become a demi-celebrity among Amish Millennials, who have named his lifestyle-melding “CosmopolitAmish.”