If you're new to social media and hate wasting time and company resources, you're not alone. The resources below are part of our method to utilize social media responsibly and efficiently.
Social Media for SMB Presentations. Slideshows from the three-week lunch and learn series on leveraging social media for small to medium-sized business (given by Katie Allison Granju and Shane Rhyne of Ackermann PR and Bill Piper of Claris Networks).
Tweet Cheat Sheet
If you’re new to Twitter, feel free to reference this tool we’ve put together.
@
The @ sign is used to call out usernames in Tweets, like this: Hello @Twitter! When a username is preceded by the @ sign, it becomes a link to a Twitter profile. These are also called mentions and @replies.
Avatar
The personal image uploaded to your Twitter profile in the Settings tab of your account.
Bio
A short personal description used to define who you are on Twitter.
Bit.ly
A link shortening service that enables users to share links in just a few characters and count how many people access that link. http://bit.ly
Direct Message
Also called a DM, these messages are private between only the sender and recipient. Tweets become DMs when they begin with "d username" to specify who the message is for.
FF
#FF stands for "Follow Friday." Twitter users often suggest who others should follow on Fridays by tweeting with the hashtag #FF.
Follow
To follow someone on Twitter means to subscribe to their Tweets or updates on the site.
Hashtag
The # symbol is used to mark keywords or topics in a Tweet. Was created organically by Twitter users.
Retweet /RT
A Tweet by another user, forwarded to you by someone you follow. Often used to spread news or share valuable findings on Twitter.
Tweet
A message posted via Twitter containing 140 characters or fewer.
TwitPic, TweetPhoto & yfrog
Popular photo hosting services on Twitter that enable users to upload pictures and share them through tweets.
A helpful, comprehensive glossary is available at: