Seriously, this cloud computing stuff is amazing.
Thanks to a hefty gust of wind and some rickety old trees, the power will be out at the Claris Networks building all day. For a group of 50 people that rely on computers, phones and a connection to the internet to do their job, that could be devastating. Thankfully, we drink our own Kool-Aid here at Claris Networks.
With our core applications hosted in the cloud and VoIP office lines rerouted to cell phones, we haven’t missed a beat. More importantly, those clients we support haven’t either. Find a desk, jump on a secure internet connection, and we’re back in business. Many members of our helpdesk began taking support calls from Panera Bread (note: on secure Mi-Fi Hotspots) and were able to route all calls from their desks to their cell phones without the annoyance of having to notify clients of any phone changes.
The main point: nature happens, and what could have been a devastating loss of support to hundreds of clients was as simple as driving to a bagel shop.
Thanks to the cloud.