By 2020, most, if not all, information technology support (IT support) will be outsourced to external companies who manage an organization’s IT needs,
according to Jason Bloomberg, technology maven at ZDnet.com. The collapse of enterprise IT is just one of his predictions in a recent article. Tracing his finger along the route the IT services industry has taken the past few years, he notes the exponential leaps in cloud computing adoption, outsourced network support and managed services among small to medium-sized businesses. From there, Bloomberg lifts his gaze out a few years and plants his finger on 2020. There, he says, lies “the collapse of enterprise IT.”